Palazzo Montebello Hotel Florence, Florence

The hotel offers superbly decorated rooms with all facilities and a mix of old-world charm with modern updates. While the rooms truly resemble 5-star quality, some may find them reminiscent of a storage or laundry room. The service is a mixed bag, with noticeable differences between older and younger staff members. However, overall, the staff is very helpful, accommodating, and friendly. The location is away from the hustle and bustle, perfect for a quiet and convenient stay close to the center of town. The dining experience varies from offering the best buffet with diverse choices to being limited and not up to 5-star standards. The facilities are well-kept and include various conveniences for guests.

Staying at Palazzo Montebello was a delightful experience. The rooms were beautifully appointed, offering comfortable beds, high ceilings, and a spacious layout. The quiet ambiance and the lovely balcony with a table and chairs made mornings delightful. The luxurious bathroom with a tub/shower was a highlight. However, some minor issues with bed configuration needed attention, and the location, though tranquil, required a bit of a walk to reach central Florence.

The hotel had lovely rooms with a beautiful marble bathroom and very comfortable bed with soft linens and towels but lacked good soundproof insulation. The people at the hotel were pretty and welcoming, creating a pleasant atmosphere. The location was a bit far from the main action of Florence, requiring a bit of a walk, but it was on the quiet side of town within walking distance to everything. The dining experience was mixed, with outstanding dinners but poor breakfast options. Overall, a nice stay with some room for improvement.

I had a mixed experience at the hotel. The rooms were beautiful and clean, but some were a bit cramped with stairs leading up to the bedroom. The service was friendly and courteous overall, with a few mishaps among the restaurant staff. The location was good, with most attractions within walking distance but a bit far from the main action. The dining options were decent, although I expected something fancier for the price. Facilities were satisfactory.

I had a splendid time at this hotel. The rooms were clean, spectacular, and spacious, with good quality bed linens. The friendly and accommodating staff made our stay even more enjoyable. The location was excellent, close to the train station, shopping district, and top-notch restaurants. The dining experience was fresh and tasty daily, complemented by an extensive menu. However, the dining options were a bit limited for a 5-star hotel. Overall, a great value for money stay with some minor dining issues.